Information Technology Articles

Impact of social networks on the insurance industry

by RHYS COLLINS
Published: January 1st, 2011 in Cover
Rhys Collins

In March this year, US news reports cited Facebook as the most visited website in the US, having more visits than Google for the first time since its inception. In South Africa, the trend is similar, with social networks fast becoming central to the Internet experience for most people. The use of social networks is …. »

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Electronic underwriting systems

by Haris Christoforou
Published: January 1st, 2011 in Cover
Haris Christoforou

The concept of electronic underwriting, or tele-underwriting, has gradually developed over the past three decades and the majority of the progress has taken place a result of the practices and experiences of the US and UK life and health assurance industries. This article briefly explores the use of electronic underwriting systems in today’s environment and …. »

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Distribution and Technology – make the connection

by RHYS COLLINS
Published: November 1st, 2010 in Cover
Rhys Collins

Over the last two decades, insurance markets across the globe have changed dramatically. The blanket distribution model of insurer-to-broker-to-consumer has gone forever, as direct writers, the internet, online aggregators and a host of other channels have emerged. Clearly, the market today is totally unlike that of 20 years ago and predicting with any accuracy how …. »

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Ten lessons from the future

by Wolfgang Grulke
Published: July 1st, 2009 in Cover

“We are all destined to spend most of the restof our lives in the future.” Service, information and relationships fuel the economy. Pure knowledge is worthless, because relationships are your most important asset. Quality is a commodity, and it is our customers who define what value is. Bio/Nano is the new information revolution! It is …. »

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Technology: The silver bullet in tough times?

by Various Authors
Published: June 1st, 2009 in Cover

Cost saving, process streamlining, rationalising and risk mitigation, amongst many others, are all buzzwords being used during tough economic times as the measures being taken to survive and take advantage of opportunities that surface during these times. With the increased focus on technology with accompanying legislative changes there are many solutions but just as many …. »

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Remo – New Mobile technology mitigates business risk

by Stuart Vey
Published: June 1st, 2009 in Cover

Mobile devices are increasingly being used as business tools. It’s a convenient, efficient way to interact with customers and the office while on the move, especially for consultants and advisors in sectors such as insurance. But while anytime mobile interaction enhances productivity and customer loyalty, it comes with a number of disadvantages. The primary challenge …. »

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Legislative challenges relating to data and privacy protection measures – A Broad Overview

by Johan Henning, Kerry-Lee Carew and Zelda Swanepoel
Published: June 1st, 2009 in Cover

The insurance industry has, over the past few years, shown a steadfast inclination to move business practices towards greater usage of electronic technology enhancers to improve efficiencies and management, and to ensure cost effectiveness. Needless to say, the use of such electronic enhancers is not without risk and is subject to extensive regulation. This article …. »

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Ten steps for insurers to become near-paperless

by TONY VAN NIEKERK
Published: May 1st, 2009 in Cover

Sustainability in the business environment does not only mean financial sustainability, it includes ensuring that your business does not only take from the environment but preserves the resources that it consumes, allowing those resources to regenerate in a sustainable way. Rabin Ram, divisional director for Xerox Global Services at Bytes Document Solutions, believes it is …. »

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