Practice Management Articles

Management versus Leadership

by John P. Kotter
Published: October 1st, 2011 in Cover

(The article is republished with permission from John P. Kotter and his firm, Kotter International. It was originally published on the firm’s website: www.kotterinternational.com)Coming together is a beginning; keeping together is progress; working together is success. Henry Ford What is the difference between management & leadership? · Management Makes systems of people and technology work …. »

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Technology in the financial services sales environment.

by Glyn Griffiths
Published: September 8th, 2011
image-9575

Why replace when you can adapt? Although the length of the average working day has not changed in terms of actual hours, the expectation in today’s “instant society” is that the output needs to be much greater than the input. It is this expectation that creates the fear of being left behind and drives us …. »

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Boost relationships with social media marketing

by Dr. Estelle van Tonder
Published: May 1st, 2011
Dr. Estelle van Tonder

Social media marketing is ideal for small business owners not able to carry out conventional marketing activities because of limited resources. It is defined as the ‘use of social networks or online collaborative media for marketing, communications, sales, public relations and customer service’. In South Africa, social networking sites such as Facebook, Twitter and MXit …. »

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The importance of succession planning

by Joe Kotzé
Published: February 1st, 2011 in Cover

With the average age of a financial advisor already being over 50 and continuing to rise, the issue of succession planning is set to become an increasingly important factor for the intermediary industry over the next decade. For advisors looking to retire or exit the industry, the sale or unwinding of a practice can be …. »

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The importance of succession planning

by Joe Kotzé
Published: February 1st, 2011 in Cover

With the average age of a financial advisor already being over 50 and continuing to rise, the issue of succession planning is set to become an increasingly important factor for the intermediary industry over the next decade. For advisors looking to retire or exit the industry, the sale or unwinding of a practice can be …. »

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Industry Outlook

by COVER
Published: January 1st, 2011 in Cover

Forming partnerships has been key to Hollard’s sustained growth over 30 years Dale Sutton-Pryce, Divisional Director of Hollard Insurance Partners (HIP) responsible for new partnership business development and Afroglobal initiatives For three decades, forming partnerships with exceptionally innovative specialists has been fundamental to Hollard’s sustained growth and our diversity across almost all categories, owning both …. »

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Amendments to the General Code of Conduct – Conflict of Interests

by JENNY GORDON
Published: November 1st, 2010 in The Financial Planner
Jenny Gordon

Part 2 Interests This is the second instalment of Jenny’s article on Conflict of Interest (COI). In the first part, she provided a summary of the COI Amendments, and looked at the definition and the Duty to Avoid. She also gave an overview of a Conflict of Interest Management Policy. In this instalment, she explores …. »

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Treating Customers Fairly

by Phil Billingham
Published: November 1st, 2010 in Cover

I note with interest that South Africa is starting down the ‘Treating Customers Fairly’ path that Planners in the UK have been travelling down for a few years now. Clearly, the differences in culture and structure do mean that a uniquely South African approach to this issue will be required, rather than simply a ‘rebadged’ …. »

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Fees vs Commission

by Ronald King
Published: August 1st, 2009 in The Financial Planner
Ronald King

Quite a number of articles have been written about the controversial issue of fees versus commission, but many of them have failed because of their inability to define fees or commission properly and the reason for the discussion in the first place. The Reason The reason for the discussion is the fear that unscrupulous financial …. »

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Five Steps to making compliance management your competitive advantage

by Scott Field
Published: May 1st, 2009 in The Financial Planner
Scott Fields

The focus on compliance management was triggered with the collapse of companies such as ENRON, Worldcom and Adelphia in the United States almost a decade ago. A public outcry prompted legislative bodies to take steps to protect the public’s money and this resulted in the minefield of acts and regulations Compliance Officers (COs) in the …. »

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