Strong partnerships create value that compounds

Strong, long-term partnerships are reshaping financial advice in South Africa. Old Mutual’s independent adviser model highlights how trust, operational support and evolving infrastructure can help advice practices grow sustainably while maintaining independence in an increasingly complex regulatory and client environment.
Written by
Published on
April 23, 2026

Partnerships that stand the test of time tend to share a few common characteristics: deep trust, a commitment to excellence and a willingness to adapt as circumstances change. These qualities matter especially in financial advice where professional relationships often extend across decades of client decisions, market cycles and regulatory change.

This is the kind of partnership that Old Mutual has sought to build with independent financial advisers in South Africa. Over the past five decades, the profession has been constantly reshaped by new regulation, rising client expectations and ever more sophisticated advice practices.

Crucially, this partnership is designed to support independent financial advisers without compromising the independence that defines their role in the industry.  

And through these shifts, our role of supporting advisers has also had to evolve.

Old Mutual has been at the forefront of this change since we established our Independent Distribution business in 1976 with the simple aim of providing financial solutions that independent advisers could offer to their customers. Since then, we’ve evolved to offer broader structures that are designed to help advice practices operate more sustainably and grow over time.

“The strength of our business has never been about product features or distribution channels. It’s always been about relationships,” says Prabashini Moodley, CEO of Old Mutual Life and Savings. “Which is why we value the IFA community so highly, and have invested in forging strong links, which creates value that compounds over time.”

The depth of these relationships is also reflected in independent industry research. In the 2025 NMG Risk Report, for instance, Old Mutual was ranked number one for relationship management.  

This recognition highlights the quality of engagement between Old Mutual and independent financial advisers. Importantly, it reflects respect for the adviser’s independence, rather than control over it.

For independent financial advisers, that relationship often becomes the practical bridge between strategic guidance, operational support and access to broader expertise.

Infrastructure that evolves with the profession - As the profession has become more sophisticated, independent financial advisers have needed more than just product access. Today’s advice practice is a true partnership where Old Mutual respects adviser’s independence and autonomy in running their businesses and serving their clients.  

Today, advice practices rely on operational systems that scale, digital tools that streamline workflows and guidance that helps them navigate increasing regulatory and business complexity.

Old Mutual’s Independent Distribution business supports independent financial advisers through a national network of Business Consultants who work alongside advice practices on business development, operational efficiency and strategic growth.

This team is at the core of the Old Mutual Independent Distribution value proposition. Every Independent Financial Adviser (IFA) is paired with a highly skilled Business Consultant to ensure they derive maximum value from the partnership and plays a hands-on role in helping IFAs strengthen and grow their practices.

The advisers who succeed are not those who work in isolation, but those who build partnerships that create value over time.

Old Mutual

The choice of the term ‘Business Consultants’ reflects a deliberate focus on supporting the long-term development of an advice practice, instead of viewing it only as a sales channel.

“Advice is being rapidly reshaped by regulation, rising customer expectations, and technology,” says Marwan Abrahams, Executive General Manager of Old Mutual Independent Distribution and Chairperson of the Old Mutual Black Distributors Trust (OMBDT).  

“The IFAs who win won’t just survive; they’ll adapt, innovate and thrive in the age of AI without losing the human touch. That’s exactly why Old Mutual Independent Distribution exists: to be your business partner that combines digital capability with human support, so your practice stays relevant, grows, and scales for the long term.”

This support has been critical during periods of regulatory change. When the Financial Advisory and Intermediary Services (FAIS) Act introduced new licensing and compliance requirements in the early 2000s, Old Mutual helped establish Masthead (Pty) Ltd to support advisers navigating the evolving regulatory environment.

Later reforms, like the Fit and Proper requirements in 2012, again required independent financial advisers to strengthen qualifications and operational standards, with structured guidance available through adviser support networks.  

As the regulatory environment continues to evolve – including the anticipated implementation of the Conduct of Financial Institutions (COFI) Bill – advice practices will again need strong operational foundations and trusted partners to navigate change confidently.

Professional networks that strengthen the profession - Infrastructure alone doesn’t build strong advice practices. Professional communities and peer networks also play an important role in strengthening the profession.

One example is the Old Mutual IFA Association, a community of independent advisers who collaborate through shared learning, industry discussions and continuing professional development opportunities. Through practical guidance and programmes designed to strengthen business practices, the association helps advisers refine their operating models and respond to changes in the advice environment.

Initiatives such as the Supporting Excellence in Practices (SEP) programme allow for continuous improvement by focusing on developing support staff within advice practices, strengthening the teams that enable advisers to deliver consistent client service.

Investing in the future of advice - Old Mutual also recognises that the long-term sustainability of the advice profession depends on who enters it and how emerging advice practices are supported as they grow.

“We believe the future of financial advice depends on building stronger advice practices and supporting the next generation of advisers,” says Abrahams.

The Trust was established to accelerate the growth of black-owned advice practices through funding, mentorship and operational support. These initiatives help firms expand their teams, strengthen infrastructure and scale their businesses more sustainably.

The results demonstrate what is possible when targeted support meets entrepreneurial capability. In 2024, four OMBDT beneficiaries were named in the Citywire Top 50 Independent Financial Advisers in South Africa – recognition that reflects the growing strength of these advice practices.

Support that compounds over time - “The independent financial advisers who succeed over time are rarely those who work in isolation,” Abrahams says. “They are the ones who build strong networks, invest in their teams and work with partners who help them grow their businesses sustainably.”

Experience across decades of industry change points to a consistent lesson: advice practices thrive when they combine strong client relationships with operational discipline and reliable support structures. In that environment, partnerships between providers and advisers become less about distribution and more about sustaining long-term client outcomes.

Whether you are reconnecting with Old Mutual or exploring the Independent Distribution channel for the first time, you can speak to your Business Consultant or visit our site here

WHEREVER YOU'RE AT, GET ADVICE THAT MATTERS

It's about the confidence you build, the trust you uphold, and the impact your advice has on the people you serve. Old Mutual stands beside you with guidance, tools and a commitment to responsible, customer-focused standards that help you deliver meaningful outcomes.

Old Mutual Life Assurance Company (SA) Limited is a licensed FSP and Life Insurer.

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