COVER’s September 2019 Digital Magazine

Wars of a different Kind: Trade & Curency

A few Twitter comments unleashed a trade war while massive economies fight unintended currency wars, with unexpected monetary decision adding spice to uncertainty. If you are wondering how all these issues interact, check out the overview of the current global roller coaster ride inside this months edition.

We also have a fascinating article exploring the risks posed by rogue employees and how to identify and deal with this insider risk that can cost companies dearly. Some risk you would have expected but others will surprise you.

View some of our standout articles below or go right ahead and download the edition by clicking on the button below.

Download a few top choices below

Wars of a different kind: Trade and Currency

A few Twitter comments unleashed a trade war while massive economies fight unintended currency wars, with unexpected monetary decision adding spice to uncertainty. If you are wondering how all these issues interact, read this overview of the current global roller coaster ride.

Enemy inside: The Rogue Employee

A fascinating exploration of the risks posed by rogue employees and how to identify and deal with this insider risk that can cost companies dearly. Some risk you would have expected but others will surprise you.

Six ways to create an excellent digital claim experience

Tia’s lead UX Designer and the Head of Customer Digitalisation at Alka Insurance share their experience creating digital claims journeys, including how to create a connected, holistic customer experience. Find out what they believe is best practice and how the ability to tweak the customer journey in real time can make the difference.

SA gets its own RPA community as intelligent automation takes off

With major South African enterprises fast embracing Robotic Process Automation (RPA) and mid-size and even small businesses set to follow suit, RPA pioneer Blue Prism has launched a South African RPA community. The continent is in an exciting position to leapfrog into this new era without the legacy challenges. Now is the time to adopt and automate fast, says Blue Prism senior technology solutions consultant, John Bailey.

Primak: 30 Years of Living Core Values

From humble beginning it took time and effort to get a foothold in the Western Cape which was well served by long established private and banking short-term insurance brokers. Primak reflect on their 30 year journey so far and what is still to come in the future. 

One act to rule them all

The conduct of South African financial institutions will soon be regulated under a single piece of legislation aimed at building a sustainable financial services industry. Caroline da Silva, Division Executive: Regulatory Policy at the Financial Sector Conduct Authority, says that this dedicated market conduct authority is crucial to improve consumer trust and maintain integrity throughout the sector.