Dial a Nerd, a pioneer in IT support solutions, has launched the country’s first-ever IT support AI Bot. ‘Dan’ is more than just an AI Bot, he is a digital companion designed to revolutionise the IT support experience for clients.

Traditional insurers are discovering what insurtech can tell them about their businesses - and how they can use comprehensive and up-to-date data sources to get more value out of their own legacy systems, says Charlotte Koep, COO of Root insurtech platform.

Genasys, the leading provider of insurance administration software, have announced Genasys Unify, a major update to the core Genasys platform. The latest release provides an overhaul of the previous Genasys user interface as well as a host of new features as the software provider continues on its mission to help make insurance easier and more rewarding for businesses and their customers.

Businesses are constantly seeking new ways to gain a competitive edge and drive growth. However, amid the vast volumes of data generated daily, there lies a hidden treasure trove of information often overlooked – dark data.

Technology has the power to revolutionise the insurance claims process, making it simpler and less stressful for clients during challenging times. So says Senior Claims Manager at Hollard Life Solutions, Avinash Baboolal.

Data shows that while millions of people in Zambia are actively using telephone or mobile banking, the majority of the country's point of sale (POS) devices have not been set up to process these payments.