June 19, 2024

Understanding the value of customer complaints and the importance of handling them well

Complaints are an inevitable aspect of running a business. Handling these customer grievances effectively is crucial, not only for maintaining a good relationship with the complaining customer but also for safeguarding your business’s reputation - especially in an era where social media can amplify an individual’s voice
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August 31, 2023

Three practical ways to make your small business bloom this spring

Janeesha Ragubeer, Area Manager at Business Partners Limited, foresees a promising season ahead for South African small businesses, offering her insights on three actionable strategies to help them flourish this spring.
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October 24, 2022

The competitive structure of the global insurance marketplace sector

According to a ranking and analysis completed by Insuramore, revenues earned worldwide by insurance marketplaces are likely to have had a value of around USD 6.74 billion in 202...
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October 24, 2022

Insurer builds on transformative campaign to boost small businesses through new partnership

From March to August 2022, Hollard will share two months of concurrent commercial airtime worth R1-million...
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