From koeksisters and a plastic crown to 1,500+ employees across three countries, King Price’s founder shares 13 powerful lessons in culture, purpose, disruption, and growth—revealing how bold thinking and human connection drive lasting success in insurance.

Santam is unifying five leading specialist insurers under the Santam Specialist Solutions brand, streamlining operations and enhancing market presence across Africa and beyond—while preserving expert capabilities and trusted broker relationships, and reinforcing its commitment to integrated, specialist risk solutions.

Thabo Twalo, Chief Underwriting Officer at Santam Broker Solutions, highlights why insurance is vital for SME resilience. From weathering crises and boosting supplier credibility to improving funding prospects, business insurance plays a crucial role in long-term sustainability and growth.

Ann Cloete from Aon South Africa highlights the rising threat of cyber fraud targeting personal bank accounts. She explains how Funds Protect insurance offers vital cover against irrecoverable losses due to scams, phishing, identity theft, and online banking fraud.

Leruo Malumo of Santam highlights the growing need for updated insurance cover as South African homeowners invest in off-grid upgrades. He urges brokers to guide clients on policy reviews, proper documentation, and risk mitigation to protect these high-value eco-installations.

As counterfeit luxury goods flood global and local markets, Tarina Vlok, Managing Director of Elite Risk Acceptances warns that insuring fake items can lead to denied claims. She offers expert advice to high-net-worth individuals on verifying authenticity and protecting genuine luxury with the right cover.