Artificial intelligence in Financial Services

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AI (Artificial Intelligence) has already become a part of our daily lives, with tools like ChatGPT being widely used. However, AI is being used even more extensively in the background of the financial services industry.

While AI is being extensively used in the financial services industry, there are still some challenges that need to be addressed. In our interview with Bryan McLachlan, Managing Director for Africa at CyborgIntell, he identified some of these key challenges, which include a shortage of qualified talent, the time it takes to deploy AI projects, the difficulty in trusting AI, the risk of a model failing, and the ethical considerations surrounding AI.