Auto&General has been named overall industry leader in the 2025 Customer Experience Index for Short-Term Insurance, outperforming competitors with a score of 73.7. The study, led by University of Pretoria, recognises the brand’s consistent, customer-focused service excellence.
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A snapshot of the financial services industry, allowing you to drill down into niche areas. Grow your brand story and get found.
Technology has become indispensable in the digital age. As for the insurance and financial industries, if you had the privilege, or foresight, to attend COVER's TechFest2023, you would have heard from the various presenters how crucial innovation on the back of technology has become for survival and a sustainable competitive strategy.
In this e-book we feature a comprehensive overview of all the presentations and round table discussions. The videos of the sessions, for the full experience, can be viewed on our website.
