Bonitas Medical Fund has once again proven its industry leadership by securing the Titanium Award for Service to Membership: Operational Performance at the prestigious Board of Healthcare Funders (BHF) Titanium Awards. This year marks four consecutive wins for Bonitas.

The awards, held annually, are considered a benchmark for excellence in the healthcare funding industry, honouring medical schemes, administrators and managed care organisations that consistently deliver outstanding value and service to their members.

Bonitas was also shortlisted in two other high-profile categories:

• Best Integrated Report: Health Funders/Medical Schemes (Category 2)
• Service to Membership: Member Service (Category 5A)

“This fourth consecutive win is a testament to our unwavering focus on operational excellence, affordability and healthcare quality,” says Lee Callakoppen, Principal Officer of Bonitas Medical Fund. “To be recognised by the BHF yet again, in a category that so closely reflects our core purpose, is both an honour and a validation of the strategy we've worked hard to implement.”

The Operational Performance category required nominees to provide extensive evidence of how they deliver on key industry metrics, including:

• Sustainable membership growth over three years
• A strong credit rating
• Competitive contribution increases
• Rigorous health governance practices
• Comprehensive preventative and risk benefits

“Our goal has always been to deliver real value to our members. This means providing healthcare that is not only affordable but also underpinned by solid governance, smart risk management and a proactive focus on prevention,” added Callakoppen.

He adds that Bonitas’ consistent recognition in this category underscores its role in reshaping South Africa’s healthcare ecosystem, commenting that the Scheme’s ongoing efforts to innovate, remain agile and serve members from all walks of life have enabled it to stay relevant and trusted in a competitive, ever-evolving industry.

“Our members remain at the heart of everything we do, and this award is for them, serving as a signal that we are delivering on our promise to be the Medical Aid for South Africa,” concluded Callakoppen.