Industry Insights and Innovations: A Conversation with Izak Smit

In our conversation with Izak Smit, the group CEO of PPS, various topics related to the insurance industry are discussed. Izak highlights the challenges faced by the industry in South Africa, including low growth and unique local factors.

He touches on the significant innovations witnessed in the industry over the last two decades, with a focus on technological advancements and changing business practices. The relevance of intermediaries and the value they add are explored, emphasizing the importance of human expertise and emotional management. Sustainability is identified as a crucial aspect for the industry's future, with considerations for investments and green initiatives.

The conversation concludes with a discussion on the future of mutuals in South Africa and globally.

Listen to this interesting discussion: