The broker portal of the future and Insurance market growth in Africa

Tony chats to Leslie Muthen, SSP Territory Head for Africa Sharing on the broker portal of the future and the growth of insurance markets in Africa."

Leslie explains that the broker portal has performed well in the African market, offering both efficiency improvements for brokers and expanded reach for the product. The platform allows brokers to transact directly, and it can also be provided to banks and motor dealerships to facilitate growth and penetration within the market. He mentions that several implementations have been successful, with seamless integration into the policy admin system and increased underwriter efficiency.

Leslie noted the increasing adoption of digital transformation projects by insurers and the potential for increased insurance penetration as a result. He also highlights the opportunities in the SME space across Africa and mentions the launch of non-traditional products in the market.

Listen to the conversation below: