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Premium collection is a crucial part of how we do business in the insurance industry. There are a lot of people involved and a lot of processes involved.

COVER spoke to Ian Thompson, CEO of QSure, to unpack the premium collections environment and get his take on innovation in the insurance industry in general.

A few of the questions we asked were:

• Please give us an overview as to what this environment is like at the moment?
• In terms of this changing landscape of premium collection, where does QSure fit in and where does your reach stretch?
• What you would like to see happen in the QSure environment over the next year or two?
• From your perspective, how do you find clients’ openness to innovation that you go to them with?

Watch the interview below:

https://vimeo.com/531374012/cd75e208ac