Auto&General recognised as the leading customer experience brand in SA’s short-term insurance industry

Auto&General has been named overall industry leader in the 2025 Customer Experience Index for Short-Term Insurance, outperforming competitors with a score of 73.7. The study, led by University of Pretoria, recognises the brand’s consistent, customer-focused service excellence.

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Technology has become indispensable in the digital age. As for the insurance and financial industries, if you had the privilege, or foresight, to attend COVER's TechFest2023, you would have heard from the various presenters how crucial innovation on the back of technology has become for survival and a sustainable competitive strategy.
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